Door Beaute Privacy Policy

Door Beaute (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website, mobile app, and services (together, the “Platform”).

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

• Account Information: Name, email address, phone number, password, store address (for vendors), and business documents.
• Payment Information: Bank account details for payouts (vendors), billing details, and credit/debit card info (customers).
• Profile Information: Store logo, hours, descriptions, product listings, etc.
• Order Information: Delivery address, items ordered, order history, feedback.

B. Information We Collect Automatically

• IP address, device type, operating system, and browsing actions.
• Geolocation data (if permission granted).
• Session information (e.g., time on page, clicks, app crashes).

C. Information from Third Parties

• Payment processors.
• Analytics tools (e.g., Google Analytics, Firebase).
• Customer reviews or referrals.

2. How We Use Your Information

We use your information to:

• Provide and manage the Platform.
• Process orders and payments.
• Facilitate communication between customers, vendors, and drivers.
• Customize your experience and display relevant content.
• Provide customer support.
• Send important updates, promotions, or service alerts.
• Analyze trends to improve the Platform.
• Comply with legal obligations.

3. How We Share Your Information

We may share your information with:

• Drivers: So they can deliver orders to customers.
• Vendors: To fulfill customer orders and manage vendor accounts.
• Service Providers: Such as payment processors, IT providers, marketing platforms.
• Legal Authorities: If required by law, court order, or to protect rights and safety.

We do not sell your personal information.

4. Data Retention

We retain your information as long as your account is active or as needed to:

• Comply with legal obligations.
• Resolve disputes.
• Enforce agreements.

You may request account deletion at any time.

5. Security

We implement appropriate technical and organizational safeguards to protect your information. However, no system is 100% secure. Please protect your login credentials and notify us immediately if you suspect unauthorized access.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the data we hold about you.
• Correct inaccurate information.
• Request deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent (if processing is based on consent).

To exercise these rights, contact us at support@doorbeaute.com.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us personal information, contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the Platform after updates constitutes acceptance.